Job Description
SUMMARY:
The Sales Capability Supervisor (Training Supervisor) is responsible for training and developing the capacity of the sales team (MFast’s users) to achieve targets.
JOB DESCRIPTION:
- Develop and implement a sales capacity development plan based on the company‘s business goals and strategies.
- Build and organize training programs and coaching for salespersons about product knowledge, sales processes, sales policies, and sales abilities.
- Mentor salespeople and accompany them to the market to monitor and execute sales; analyze, supervise, and improve training content to enhance training efficiency.
- Monitor and evaluate salespeople‘s performance to ensure they fulfill sales objectives and quality standards.
- Work with internal departments to ensure that sales policies, product knowledge, and communication with the sales staff are up-to-date.
- Regular reports on training performance and advancement toward sales capacity-building targets.
- Other tasks assigned by the Line Manager or related to the scope of work to achieve the business goals of the company.
REQUIREMENTS:
- A minimum of 3 years of experience in a similar position at consumer finance companies.
- Firmly understanding financial products (deferred payment, installment, consumer loan...).
- Experience building training materials, and effectively using PowerPoint and other document design tools.
- Good-looking.
- Training needs analysis skills
- Ability to teach and coach both online and in person.
- Communication skills and good relationship establishment.
- Ability to travel for business (training in various locations).
BENEFITS:
- Compensation: negotiable
- Benefits: Competitive
ABOUT MFAST:
MFast is the leading tech-enabled agent banking network that aims to democratize financial access to the underserved population in Vietnam and emerging Southeast Asia. The company is currently backed by prominent investors, including Ascend Vietnam Ventures, Wavemaker, Jafco Asia, Do Ventures, Headline, and Krungsi Finnovate.
In the long run, MFast aspires to be an all-in-one agent banking platform for the unbanked and underbanked population. Our mission is to increase financial inclusion for people throughout Southeast Asia, starting with the Philippines market.
